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FAQ page
 
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Frequently asked questions

  1. How do I start off?

    Just goto the shop and add your products by clicking on the BUY NOW button and you are done!
  2. Is it neccessary to have an account to shop?

    No, while it is not necessary to have a Al Madinah Arabian Dry Fruits account to shop and purchase items, it is certainly recommended to have one. You can shop and checkout by providing just your email ID.
  3. How do I pay?

    You can pay by online payments using Credit Cards, Debit Cards and Pay Pal Services.
  4. What is the minimum order?

    The minimum order is Rs.1000.
  5. Is there a delivey charge?

    No all our deliveries are free.
  6. How fast do you deliver?

    We always deliver your order in the slot you select when placing the order. Incase there is a problem delivering the order in the slot, we will call you to discuss an alternate slot.
    All orders placed after 1:00pm will be delivered the next day also it depends Parcel and courier services. Inside Tamilnadu minimum within 2 days it will reach you other than Tamilnadu approximately 3 days obiviously we check before booking your parcel.
  7. What if I need faster delivery? 

    We do offer a priority delivery service at an additional charge of Rs.20 per delivery.We send the particular parcel service or courier service which most popular and fast in your locality. Incase you need your order to be delivered in the priority mode, then please contact us with your order number after placing the order.
  8. What if I am not at home when you deliver?

    We request that you select a delivery slot when you are available at home for the delivery.
    If you are not at home, you can ask us to leave the order with your neighbour.
    You also have an option to have the groceries delivered to your work place
  9. What if a product is out of stock?

    If a product is out of stock, we will call you ask if you prefer an alternative product. Otherwise we will deliver without the product.
  10. Are there any hidden charges?

    No, There are absolutely no hidden charges when you make a purchase with Al Madinah Arabian Dry Fruits. we belive in transparent pricing and the price you see in your cart is the price you pay.
  11. How do I check the status of my order?

    Your order will normally be delivered in the selected slot. However, incase you have questions or the order was not delivered you can contact us
  12. Can I cancel my orders?

    Yes, you can cancel your orders provided we have not already dispatched it. To cancel your order please contact us
  13. When will Al Madinah Arabian Dry Fruits deliver to my area?

    Al Madinah Arabian Dry Fruits is rapidly expanding, and we will be in your area very soon. But do let us know if you want us in your locality sooner here
  14. What is the product was expired?

    If the product is expired we change and replace the same or suitable products, please contact us so that we can either replace the faulty product.
  15. What is your return policy?

    All products are food products so there is no returns and refunds.
     

 

PRODUCTSSUPPORTCONTACT US
     
Wet Arabian Dates About Us Al Madinah Dry Fruits
Dry Fruits Help No.1/2, Anusham Plaza, 
Nuts How It Works By Pass Road,
Imported Chocolates Contact Us Udumalpet-642126, Tamilnadu,India
Spices Terms & Conditions

For Product Info Click Here: AL Madinah Dry Fruits

Benefits of Dry Fruits Privacy Policy
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